Weather Refund Policy
REFUND POLICY FOR ENTERTAINERS
The last day to cancel or post pone (full refund) for Face Painters, balloon twisters and other entertainers is 7 days before the event date. Bookings cancelled within 7 days of the event will forfeit the entire invoiced amount.
CANCELLATIONS FOR AMUSEMENTS AND INFLATABLES
Full refunds will only made if you cancel or make any changes to the date of the event due to bad weather conditions. If you simply change your mind, cancellations within 6 weeks of the event time that are unable to be rescheduled, will incur the loss of deposit amount (50% of the total invoice). That amount can be used as credit for another booking within 12 months of the cancellation. Bookings cancelled within 7 days of the event or scheduled delivery time will forfeit the entire invoiced amount.
Any weather cancellations or change of time to your delivery MUST be made by 12 Noon the day before your event. If no cancellations are made then we will proceed with the booking. Once the decision has been made to proceed with the booking, we will not be able to issue any refunds regardless of use. If you would like to change the date/times or cancel the booking, please reply to this email or call Ken on 0406 161 959 before 12 noon.
If you have any questions, please call us 0406-161-959 or email us [email protected]